A: Yes, although the cable is a USB1.1 device.
Q: Can I plug the cable into a hub?
A: Yes, although if you have any problems, try plugging it directly into a USB port on your PC and
PS2.
Q: I plug it into a hub and it seems to be intermittent/fail to work
A: Although it should work through a hub, various factors could cause it to be unreliable. If you
have any problems, try plugging it directly into a USB port on your PC and PS2.
Q: Can I use a USB extension cable?
A: Yes, although if you have any problems, try plugging it directly into a USB port on your PC.
Q: Will this product cause damage to my PS2 Memory Card?
A: No.
Q: Will this product cause damage to my PlayStation?
A: No.
Q: Will I get free upgrades to the software?
A: Major versions will be released as new products, but minor versions may be released for free
as an upgrade at GameShark’s digression. Keep checking our web site for any information at
www.gameshark.com
Q: Can I use saves from other sites with SharkPort?
A: No, you can only use saves for SharkPort from GameShark.
Q: When I connect to the Internet side of SharkPort, will it give out information about me
or my PC?
A: No, it will only ask for your username, password, email address and product key. We use this
information in order to keep our services and products secure and to provide you with support
should you experience any difficulties.
Q: I have a suggestion that I think might be useful in this product.
A: Cool, Feel to write or email to us, letting us know what you like about our product.
Q: I have some saves which I think would be excellent for putting on your website, where
can I send them?
A: At present we're not accepting saves from anyone outside of GameShark. This doesn't mean
we will never will so in the meantime, store them on your PC with SharkPort ready for the future!
10) Customer Support
Please refer to the Frequently Asked Questions in the previous section before contacting our
customer service department.
If you still cannot resolve the problem, please contact us as follows:
Phone: 619.683.2815
World Wide Web: http://www.gameshark.com
Mailing Address: Mad Catz, Inc.
ATTN: GameShark Support
7480 Mission Valley Road Suite 101
(1 pages)
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